My huge communication problem

I have a major communication problem which is clearly a big issue for someone who works in communication.

I am fine on text, not brilliant because I prefer a keyboard with a bit more, how you say – size. I am great on email and because I am rather er, organised I am pretty good at returning emails as well as actually starting a conversation happening electronically.  I use Facebook with a relentless ardour, I don’t manage to go to long without checking Twitter and every time anything happens (like I eat or my dog moves) I snap it on Instgram.  But the phone is where my whole communication breakdown occurs.

I positively hate phoning people (except you know if you are my husband*, my son or anyone in my VERY immediate family)

This loathing of the phone is not a huge issue  and for that I am very lucky – I can “talk” via any form of electronic media and get my point across, keep in contact and you know – get on with stuff. And if I analyse it really thoroughly, which of course I am doing for the purposes of research for this post, it’s not the actual call I don’t like as much as instigating the call.

I loathe phoning people, especially people with whom I have no previous connection and you’d be surprised at how often this actually happens.  Here are just some of the things I have big problems with

• Making an appointment at the hairdresser
• Booking a table for dinner
• Making an appointment for a doctor I have never seen before
• Calling a shop to find out if they have something in stock (actually I shouldn’t include this because I never do it – would rather go there and find out in person)
• Phoning someone I don’t know very well who’s called me and left me a message to call them back (which is what I have to do right now which is the main reason for me writing this post

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The one thing that I try to do to alleviate my anxiety at making the call is to Google the person that I am trying to call. If they don’t look intimidating I feel a little easier – this never works for hairdressers.

Put it this way, if I was employed as a cold caller I would be fired during the first hour when I sat doodling nervously on a paper pad while waiting for the courage to pick up the phone.  In fact I have a very “impressive” doodling collection sitting on the table in my own study. If you look through the doodles very carefully you will see the word “hello” written a billion times – clearly I am urging myself to start somewhere.

I am not quite sure why I am so nervous of the phone I just know that if I keep typing and typing I can put off making the calls I am supposed to make this morning.

* there are caveats to this – when he is on the way home from work and I am doing a bazillion things at home and I call to find out what time he is coming home and he just wants to chat to wile away the time in the traffic then I definitely hate phoning him.